Privacy Policy

Effective Date: 2025/02/25

Carry Yours (“Carry Yours”, “we”, “our”, or “us”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or courier services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name

Phone number

Email address

Business name

Pickup and delivery addresses

Shipment details

Payment information (if applicable)

Website Usage Information

IP address

Browser type

Device information

Pages visited

Cookies and tracking data

2. How We Use Your Information

We use collected information to:

Process and manage delivery requests

Provide quotes and service confirmations

Communicate shipment updates and proof of delivery

Respond to inquiries and customer support requests

Improve our website and services

Maintain operational records

Comply with legal and regulatory requirements

We only collect information necessary to provide our courier services.

3. Sharing of Information

Carry Yours does not sell or rent personal information.

We may share information with:

Drivers and dispatch personnel to complete deliveries

Payment processors (if applicable)

Technology providers (dispatch software, website hosting, analytics tools)

Government authorities when required by law

All third-party service providers are expected to protect your information appropriately.

4. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure.

However, no method of online transmission is completely secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Our website may use cookies or analytics tools to:

Improve website functionality

Analyze traffic and usage

Enhance user experience

You may adjust your browser settings to disable cookies if preferred.

6. Data Retention

We retain personal information only as long as necessary to:

Provide our services

Maintain business records

Meet legal and regulatory requirements

7. Your Rights (Canada)

Under applicable Canadian privacy laws, including PIPEDA, you may:

Request access to your personal information

Request corrections to inaccurate information

Withdraw consent where applicable

To make a request, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external websites.

9. Changes to This Policy

Carry Yours may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

Carry Yours

Phone: [Insert Phone Number]

Email: [email protected]